Documentations

05Aug/19

User Guide

A User Manual – OV500 Billing And Switching GUI Portal.

05Aug/19

Login Page

Simple login option provide for all type of system users from the single login page.

Enter Your Login and Password and click on Login Button

02Aug/19

System User Management

System User

This Admin and Accounts users portal. Configuration and management is simple and define in the system under the “User Management” –>“System User” menu. There we can add, edit and delete System user Details.

System User Listing

System provides different options to search System User. Search can be done by following way

User Name
Account Code
Web Access User Name
User Type
Status

System user has three types of Action Button.

Edit User’s Details
Delete User’s Details
System User has an option to switch over different user’s Login.

Export Button is to download listed users details in file which can be downloaded in five different formats listed below.

CSV
PDF
TXT
XLSX
XLS

System User ADD

Add User Button is to Add new admin or Accounts in the system. Following options are available as per below

Account Type	This Defines User’s Account Type. Having Dropdown Selection Option which contains three Types. “Super Admin”, “Admin User”, “Accounts And Billing”	This Supports Alphanumeric Value and its Mandatory.
Web Access User Name	This Define User Name For Accessing Web Portal	This Supports Alphanumeric Value and its Mandatory. Should have minimum of eight character
Web Access Password	This Define User Password For Accessing Web Portal	This Supports Alphanumeric Value and its Mandatory. Should have minimum of eight characters. Must consisting one special character ,one number and one capital letter
Name	This Define Name of the new System User	This Supports alphanumeric value and Its Mandatory.
Email Address	This Defines Email Address of new System User.	This Supports alphanumeric value Max limit is 30 characters. And should be in valid Email Address Format.
Address	This Defines Address of new System User.	This Supports alphanumeric value Max limit is 200 characters.
Phone Number	This Defines Phone Number of new System User.	This supports Integer value. Should be a valid phone number of 10 digit Its Mandatory.
Country	This Defines Country of new System User. Having Dropdown list of countries for selection.	This Supports alphanumeric value
Status	This defines Status of the System User Either. “Active” or “Inactive”	It Supports Binary “0” or “1”.

System User Edit

This option provides to Edit Admin and Accounts users Details. Following options are available as per below

02Aug/19

Customer Management

First of all Customer Management Interface Consisting Features likewise :

Self – Care Portal
Call History – CDR
Invoice Viewing

So, Customer Account Configuration Management is defined in the system under the “User Management” –>“Customers” menu. There we can add, edit and delete End User Details.

Customers Listing

Listing of Customer can be done in many different manners, likewise:

Company Name
Login User name
Name
IP address
Account ID
SIP User
Status

furthermore User has Action Buttons like :

Edit Customer’s Details
Delete Customer
Admin User and Reseller users Can switch over different Login
Account Statement
Call Analysis
Payment Management and Processing

Export Button is to download listed users details in file which can be downloaded in five different formats listed below.

CSV
PDF
TXT
XLSX
XLS

Customer ADD

Furthermore, ADD Customer Button provides to an Add New Customer in the system. Following options are available as per below

Customer Type	Two option Button of which one can be selected “LIVE” or “DEMO”	Alphanumeric data supported. and its mandatory
Web Access User Name	In this define Customers Username to access web Portal	Supports Alphanumeric value max length 30. and its mandatory
Web Access Password	Define Customers Password to access web Portal	Supports Alphanumeric value max length 30. Must have one cap letter, one number, one special character minimum length of 8 character. and its mandatory
Customer Tariff	This is a dropdown display, a list of customer tariff plans already in the system. select any Tariff plan.	This supports alphanumeric string and it is mandatory.
Billing Type	This is a drop-down selection having two options: “Prepaid” or “Postpaid”	This supports alphanumeric string and it is mandatory.
Payment Term From Invoice Date	This is the Dropdown list for the date selection from months for payment term having the “1” – “30” option.	This supports alphanumeric string and it is mandatory.
Max Credit Limit	This Defines Maximum Credit Limit for Customer	This support numeric value and it is mandatory
Billing in Decimal	This defines Upto what decimal points billing has to do	This support numeric value and it is mandatory
VAT /Tax Flag	This is Dropdown selection having Three options: “NONE” , “VAT” , “TAX” whichever is applicable.	This supports alphanumeric string and it is mandatory.
Maximum Call Session	This defines Max number of call sessions .	It support Numeric value and its mandatory.
Call Session Per Second	this defines how many call session in one second.	it support Numeric value and its mandatory.
Codec Checking
Codec List
Call With Media	Define With Media applicable or not .either “Yes” or “No”.	It Supports Binary “0” or “1”
Don’t Allow Call With Loss Route
Change CLI Base On DST Prefix
Maximum Call Duration

Name	This Define Name of the new Customer User	This Supports alphanumeric value and Its Mandatory.
Company	This Define Company Name of the Customer	This Supports alphanumeric value and Its Mandatory.
Email Address	This Defines Email Address of new Customer.	This Supports alphanumeric value Max limit is 30 characters. And should be in valid Email Address Format.
Address	This Defines Address of new Customer .	This Supports alphanumeric value Max limit is 200 characters. Format.
Phone Number	This Defines Phone Number of new Customer User.	This supports Integer value. Should be a valid phone number of 10 digit Its Mandatory.
Country	This Defines Country of new System User. Having Dropdown list of countries for selection.	This Supports alphanumeric value.
PIN	This defines Pin Code of resellers defining address	This Supports alphanumeric value And should be in valid PIN Number.

Customer Configuration Management

Account Configuration Management of Customers is furthermore categorized likewise:

Customer Details (EDIT)
Customer IP’s Devices
Customer SIP Users Devices
Dialing Routes
Source Number Translation Rules
Destination Number Translation Rules
DID Calls Source Number Translation Rules
DID Calls Destination Number Translation Rules

Customer Details (EDIT)

Customer IP’s Devices Add

Account Code	This is customers Account code which is system generated and can’t be updated	Alphanumeric value
IP Address	Define IP Customer’s IP Address	Alphanumeric value in correct IP Address format supported
Description	Brief Descripting about Customers IP	Alphanumeric value
Dial Prefix	Prefix Which customer can Dial	Alphanumeric value
Maximum Call Sessions
Call Sessions Per Second
Status	This defines Status of the Customers Either. “Active” or “Inactive”	It Supports Binary “0” or “1”.

Customer SIP Users Devices ADD

Account Code	This is customers Account code which is system generated and can’t be updated	Alphanumeric value
SIP Device Login	Defines Login Name to SIP Device	Supports Alphanumeric value
SIP Device Secret	This Defines Password for SIP Device	Alphanumeric value
Extension No		Alphanumeric value
Voice Mail	This defines Status of the Customer Voice Mail Either. “Active” or “Inactive”	It Supports Binary “0” or “1”.
Email Address For Voice Mail	This defines email Address of customers Voice Mail	Alphanumeric value
IP Address	Define IP Customer’s IP Address	Alphanumeric value in correct IP Address format supported
Maximum Call Sessions
Call Session Per Second
Status	This defines Status of the Customers Either. “Active” or “Inactive”	It Supports Binary “0” or “1”.

Dialing Routes

Account Code	This is customers Account code which is system generated and can’t be updated	Supports Alphanumeric value
Routes	This is the Dropdown selection consisting list of routes already available in the system.	It Supports Alphanumeric Value and its Mandatory
Dialing Pattern	This Defines Dialing Pattern	It Supports Alphanumeric Value and its Mandatory

Source Number Translation Rules

Similarly Destination Number Translation Rules,DID Calls Source Number Translation Rules,DID Calls Destination Number Translation Rules can be added or deleted.

02Aug/19

Reseller Management

Reseller

Reseller Management Interface Consist of Following Features:

Self – Care Portal
Manage Child Reseller
Customer Management
Tariff and Rates Management
Account Statement and Call Log

Configuration and management are define in the system under – “User Management” –> “Reseller” menu. There we can add, edit and delete Reseller.

Reseller Listing

Reseller Details: Reseller Search can be done likewise:

Reseller Name
Account Code

3. Status

In Addition , Reseller has a Actions Available :

Edit Reseller’s Details
Delete Reseller’s Details
Can switch over different Child Reseller
Manage Customer
Account Statement
Call Analysis
Make payments for child reseller and customer.

Export Button is to download listed users details in file . Can be downloaded in five different formats listed below.

CSV
PDF
TXT
XLSX
XLS

Reseller Add

Add Reseller button provides to an Add new Reseller in the system. Following values are available to add.

Web Access Username	Name of Resellers For Accessing Web Portal	Supports Alphanumeric Value and its Mandatory. Should have minimum of eight character
Web Access Password	This Define Resellers Password For Accessing Web Portal	This Supports Alphanumeric Value and its Mandatory. secondly, Should have a minimum of eight characters. thirdly, Must consisting one special character, one number, and one capital letter
Currency	A dropdown which having different options for currency selection.	It supports integer value only.
Tariff Name	This is a dropdown display, a list of tariff plans already in the system. select any Tariff plan.	this supports alphanumeric string and it is mandatory.
Billing Type	This is a drop-down selection having two options: “Prepaid” or “Postpaid”	this supports alphanumeric string and it is mandatory.
Payment Term from Invoice Date	This is the Dropdown list for the date selection from months for payment term having the “1” – “30” option.	this support numeric value and it is mandatory
VAT/Tax Flag	This is Dropdown selection having Three options: “NONE” , “VAT” , “TAX” whichever is applicable.	this supports alphanumeric string and it is mandatory.
Billing in Decimal	This defines Upto what decimal points billing has to do	this support numeric value and it is mandatory
Maximum call Sessions	This defines Max number of call sessions .	it support Numeric value and its mandatory.
Call Session Per Second	this defines how many call session in one second.	it support Numeric value and its mandatory.
Caller ID Check	Define Caller ID applicable or not .either “Yes” or “No”.	It Supports Binary “0” or “1”
LLR Check	Define LLR applicable or not .either “Yes” or “No”.	It Supports Binary “0” or “1”
With Media	Define With Media applicable or not .either “Yes” or “No”.	It Supports Binary “0” or “1”
Reseller Status	Defines Status of the Resellers Either. “Active” or “Inactive”	It Supports Binary “0” or “1”.

Name	This Define Name of the new Resellers User	Supports alphanumeric value and Its Mandatory.
Company	A Company Name of the Resellers	This Supports alphanumeric value and Its Mandatory.
Email Address	This Defines Email Address of new Resellers	Supports alphanumeric value Max limit is 30 characters. therefore should be invalid Email Address Format.
Address	This Defines the Address of new Resellers.	This Supports the alphanumeric value Max limit is 200 characters. Format.
Phone Number	Defines Phone Number of Resellers.	Supports Integer value. Should be a valid phone number of 10 digit Its Mandatory.
Country	This Defines the Country of new Resellers. Having a Dropdown list of countries for selection.	This Supports alphanumeric value.
PIN	Pin Code of resellers address	Supports alphanumeric value And should be invalid PIN Number.

Reseller User Configuration Management

After That, Reseller User Configuration Management is further categories in Six parts:-

Reseller Management (EDIT)
Reseller Dialing Routes
Reseller Source Number Translation Rules
Reseller Destination Number Translation Rule
Reseller DID Calls Source Number Translation Rules
Reseller DID Calls Destination Number Translation Rules

Reseller Management (EDIT)

Reseller Dialing Routes

Firstly ,Reseller can assign dialing Routes to new added reseller. Secondly, By selecting from already existing routes in the system.
In addition ,Reseller can Delete Existing Routes.

Account Code	Define Reseller Account Code which is predefined. and system generated	Supports Alphanumeric Value and its Mandatory
Routes	The Dropdown selection, consisting list of routes already available in the system. Select a route.	It Supports Alphanumeric Value and its Mandatory

Reseller Source Number Translation Rules

Here can define CLI. Add rules to new line or seperated by comma

Rules Notes

%=>% : allow all CLI without CLI translation.
44|%=>% : allow only 44 prefix CLI and removing 44 prefix from CLI.
44|%=>0044% : allow only 44 prefix CLI and removing 44 and adding 0044 prefix in CLI.
44{4}|%=>% : allowing only 44 prefix CLI with 4 length and removing 44 from the CLI.
{10}%=>91% : allowing only 10 digit CLI and adding 91 prefix in the CLI.
%=>441149800228 : allowing all CLI and replacing incoming CLI with 441149800228.

Disallowed Rules Notes

% : Block the all CLI.
44% : Block the stating with 44 prefix CLI.
41149800228 : Block the 441149800228 CLI Only.

Reseller Destination Number Translation Rule

Similarly, Add rules to new line or seperated by comma

Rules Notes

1. %=>% : Allow all dialed number without applying the translation rule.

2. 44|%=>% : allow only 44 prefix Dialed number and removing 44 prefix from dialed number.

3. 44|%=>0044% : allow only 44 prefix dialed number and removing 44 and adding 0044 prefix in dialed number.

Disallowed Rules Notes

1. % : Block the all numbers.

2. 44% : Block the stating with 44 prefix.

3. 41149800228 : Block the 441149800228 Only.

4. 44{4}|%=>% : allowing only 44 prefix dialed number with 4 length and removing 44 from the dialed number.

5. {10}%=>91% : allowing only 10 digit dialed number and adding 91 prefix in the number.

6. %=>441149800228 : allowing all dialed number and replacing incoming dialed number with 441149800228.

Resellers Payments Management and Processing

Here Reseller can manage credit and debit of child reseller and customers.

1. Firstly, Reseller can view payment history Details.

2.Secondly, Reseller can view Current Balance Details.

02Aug/19

Routes Management

Routes are collection of Dial Plan.Configuration and management is simple and define in the system under the “Routing Management” –>“Routes” menu. There we can add, edit and delete the Routes.

Routes Listing

System provides three different ways to search Routes detail’s Search via:

       1.Routing Name
       2.Routing Code
       3.Status

Routes listing provides three Actions for user to manage.

Edit Routes
DialPlan View
Delete Routes

Add Routes

This option provides to add new Routes in the system. Following options are available as per below

Routing Name	This is Routes Name to be add in a system	It support alphanumeric string and it is mandatory.
Description	This is a Brief Descriptions about Routes	It supports alphanumeric string. Max length of 200 characters.
Failover SIP Cause List Which want to Re-Routes	This define cause of Routes Fail over	It supports alphanumeric string. Max length of 200 character
Status	This defines Status of the Routes having selection. “Active” or “Inactive”	It Supports Binary “0” or “1”.

Routes Edit

System is having an option to edit Routes details.

01Aug/19

Direct Inward Dialing (DID) Management

Direct Inward Dialing (DID) give an option to create Inbound DID. Direct Inward Dialing refers to an access number which is unique and is required by users for establishing call connection based on destination prefix, Carrier DID.

Configuration and management is simple and define in the system under the “Routing Management” –> “Direct Inward Dialing” menu.

There we can add, edit and import the DID Number file. System have option to provide the DID import from the existing DID List.

Direct Inward Dialing (DID) Search

System provides different options to search DID. Search By DID Number, Assign To or by Status of DID.

DID Listing provides two Action for User.

Edit DID
Delete DID

Add Direct Inward Dialing (DID)

The “Add Incoming Number” button under Inbound DID section of this module allows to create new Inbound DIDs. Details such as DID Number, Cost, Country, DID Description and DID provider are required for the creation of new Inbound DIDs.Following options are available as per below

Carrier	This defines carrier selection from dropdown for which system going to add new Incoming Number	It supports alphanumeric Value and it is Mandatory.
DID	New DID number Define here	It Supports Integer Value only and it is Mandatory.
DID Name	This define name Of new DID number	It supports alphanumeric Value and it is Mandatory.
Setup Charges	This define Charge for setup new DID	It Supports Numeric Value and it is Mandatory.
Rental	This define Monthly Rent applicable for new DID	It Supports Numeric Value and it is Mandatory.
Call Rate	This defines rates per call	It Supports Numeric Value and it is Mandatory.
Connection Charge	This defines applicable connection charges	It Supports Numeric Value and it is Mandatory.
Minimum Time	This defines minimum time duration for call	It Supports Numeric Value and it is Mandatory.
Resolution Time	Its time duration for pulse increment	It Supports Numeric Value and it is Mandatory.
Channels	This defines how many concurrent calls can allow.	It Supports Numeric Value and it is Mandatory.

Edit Direct Inward Dialing (DID)

System is having an option to Edit Direct Inward Dialing details.

01Aug/19

DialPlan Management

DialPlan is set of Dialing Rule which are going to follow at the time of dialing for Dialing Prefix and Carrier Routing. System has an option to set predefined DialPlan based on Routes, Prefix, and Carrier and Dial Plan Pattern.

Configuration and management is simple and define in the system under the “Routing Management” –>“DialPlans” menu.There we can add, edit and delete the DialPlan.

DialPlan Listing

System provides different options to search DialPlan Following options are available for search:

Dial Prefix, Carrier / Termination, Route Name, DialPlan Status.

DialPlan Listing provides two Action for User.

Edit DialPlan
Delete DialPlan

Add DialPlan

Add DialPlan Button provides to add new Dial Plan in the system. Following options are available as per below

Prefix	This id to set Prefix for Dialing Number	It Supports Integer Value only and it is Mandatory.
Route	This is the Dropdown selection consisting list of routes already available in the system. Select a route for Dial Plan.	It Supports Alphanumeric Value and its Mandatory
Carrier	This is the Dropdown selection consisting list of Carrier already available in the system. Select a carrier for Dial Plan.	It Supports Alphanumeric Value and its Mandatory
Priority	This is the drop down for selecting Priority defines to call	This supports Numeric values ”1”, ”2”, ”3”, ”4”.
Start Day	This defines day of the week for call originate.	This supports integer values ”0”, ”1”, ”2”, ”3”, ”4”, ”5”, ”6”.
Start Time	This defines Time at which call originate.	It Supports Date and time and is Mandatory.
End Day	This defines day of the week for call terminate.	This supports integer values ”0”, ”1”, ”2”, ”3”, ”4”, ”5”, ”6”.
End Time	This defines Time at which call terminate.	It Supports Date and time and is Mandatory.
Load Share	This defines sharing the call volume between the same priority carrier.	This supports numeric value and its mandatory.
Status	This defines Status of the Dial Plan having selection. “Active” or “Inactive”	It Supports Binary “0” or “1”.

Edit Dial Plan

System is having an option to Edit Dial Plan details

31Jul/19

Carrier Management

Carrier refers Details of call termination, for fix destination prefix, prepaid and postpaid billing.

Configuration and management is defined in the system under the “Routing Management” –> “Carriers” menu.There we can add, edit and delete the Carriers.

Carrier Listing

System provides different options to search Carrier detail’s Search Likewise:

1.Carrier Name
2.Carrier Code
3.Carrier IP
4.Sip Username
5.Status

Furthermore , Listing has two Actions are there for User.

Edit Carrier
Delete Carrier

Carrier Add

Add Carrier button provides to add Carrier Details in the system.

Carrier Name	This is name of Carrier wants add in a system	It support alphanumeric string and it is mandatory.
Maximum Call Sessions	Defines Maximum number of call Sessions system supports for carrier	It Supports Integer value only
Call Sessions per Second	Here , defines number of call session per session supported by system	It Supports Integer value only
Billing in Decimal	This defines carriers billing goes up to how many decimal points	It supports floating-point numbers
VAT/TAX Flag	Defines Applicable TAX/VAT for carrier billing	It supports floating-point numbers
Carrier Type	This is dropdown and provides 2 options “DID Provider” and “VOIP Minute Provider”.	This is supporting 2 values only such as “DID Provider” and “VOIP Minute Provider”.
Currency	A dropdown which having different options for currency selection.	It supports integer value only.
Carrier Tariff	This is a dropdown display. list of tariff plans already in the system . so, select any Tariff plan for a carrier	It support alphanumeric string and it is mandatory.
Provider	Provider for the carrier	It supports alphanumeric string and it is mandatory.
Progress Timeout(sec)	This defines Call progress Timeout per second	It Supports Numeric Value.
Ring Timeout(sec)	Defines after how many second Ring Timeout	It Supports Numeric Value.
CLI Preference	This is dropdown and provides 3 options “RPID”, “PID” and “NO”	It supports alphanumeric string and it is mandatory.
Codec List	This define Codecs List having four Checkbox for carrier as “G729”,”PCMU”,”PCMA”,”G722”	It supports alphanumeric string and it is mandatory.
Status	Status of the Carrier having selection. “Active” or “Inactive”	It Supports Binary “0” or “1”.

Edit Carrier Management

In this section system can modify all the carrier details

Carrier Management is further categorized into Add , Edit and Delete .

Carrier IP-Address Configuration Management.
Caller ID Translation Rules.
Termination Prefix Transmission Rules.
Incoming caller ID Translation Rules.
Incoming Termination Prefix Translation Rules.

Carrier IP-Address ADD

Carrier	Carrier to which IP address details need to add.	Supports alphanumeric and it is Mandatory.
Carrier IP Name	Defines IP name of a Carrier	Supports alphanumeric and it is Mandatory.
Carrier IP	Defines IP Address of the Carrier	It Supports Numeric value and its Mandatory
Carrier IP Type	Its a dropdown and provides 2 options “Customer” and “IP”. Customer means only customer	This supports alphanumeric and it is Mandatory.
Load Sharing	This defines sharing of call volume between multiple carrier IP	Is Supports Numeric value and its Mandatory.
Status	Defines Status of the Carrier having selection. “Active” or “Inactive”	Supports Binary “0” or “1”.

Carrier IP-Address (EDIT)

Carrier Caller ID Translation Rules

Carrier	Define name of the Carrier and already selected.	This supports alphanumeric and it is Mandatory.
Allowed Rules	This Defines rules for the Carrier caller ID. Call Can be originate only for Allowed Rules defines in this section.	Supports alphanumeric and it is Mandatory.
Disallowed Rules	Here, Define Restriction of a call for carrier. Call restrict for this carrier that define in this rule.	This supports alphanumeric and it is Mandatory.

Carrier Termination Prefix Translation Rules

31Jul/19

Provider Management

Provider

Provider in System who provides minutes and VoIP services to the Customer.The amount of minutes given in a month.

Configuration and management is defined in the system under the “Routing Management” –> “Provider” menu. There we can add, edit and delete the Provider.

Provider Listing

Provider listing is based on Provider name, Provider code and Currency.

Listing provides two Action for User.

Edit Provider
Delete Provider

Provider Add

Add Provider option provides to add Provider in the system. Following options are available Likewise:

Provider Name	This is name of Provider to add in a system	It support alphanumeric string and it is mandatory.
Currency	This is a dropdown which having different options for currency selection.	It supports integer value only.
Address	This is address details of the Provider	It supports alphanumeric string. Max length of 200 character
Email	This is Email address of the Provider	It supports valid email address.

Provider Edit

This option is available to Edit already existing Provider in a system or updating Provider just Added.