Direct Inward Dialing (DID) give an option to create Inbound DID. Direct Inward Dialing refers to an access number which is unique and is required by users for establishing call connection based on destination prefix, Carrier DID.
Configuration and management is simple and define in the system under the “Routing Management” –> “Direct Inward Dialing” menu.
There we can add, edit and import the DID Number file. System have option to provide the DID import from the existing DID List.
Direct Inward Dialing (DID) Search
System provides different options to search DID. Search By DID Number, Assign To or by Status of DID.