12Oct/19

SBC Solution for Call Center

VoIP Solution

Most of the predictive dialer solutions are not designed to process the calls with multiple carrier’s providers using LCR, load balancing, and priority routing. OV500 is a solution to use and process the in-house carrier billing and LCR, load balancing and priority routing. The system is very flexible to implement in your network as SBC and control the incoming and outgoing call processing. This solution is also offering complete SBC with billing and helping in the reconciliation of carrier call charges.

We recommend to use this solution as SBC in the call center network and reconcile your call center call charges with your carrier provider. As per market analyses; 90% call center is having a problem in the call center call charges.

The solution is simple to deploy and use OV500 in front of dialler’s network. This solution is also designed for aggregators.

08Sep/19

Future of VoIP Solutions

VoIP Solution

VoIP (Voice over Internet Protocol) is a rapid growing Technology with the substantial potential for growth and revenue. VoIP continues to stimulate businesses for many grounds. Now VoIP becomes the first choice as it is easily adaptable, suitable, and economical. It’s a long way to go VoIP and Wholesale Business, it’s predicted that after few years it will completely overlap the traditional telephony methods with VoIP. VoIP business requires management software for billing with routing (LCR). LCR Least cost routing software is good for wholesale VoIP business provider that provides lowest rate. Moreover, VoIP Solutions will be user-friendly with the user portal that allows quick and easy to account setup, credit management, statistics and billing reports.

VoIP is suitable to deliver the Unified communications system and becoming much better, realistic episode for modern business. VoIP is more futuristic for telephone services comparing to standard telephony services. In a coming few years With 5G technology, service providers are already looking at the power of VoIP business in an extensive market, where voice, instant messaging, email, text and social are brought together to make business communication entirely connected and supremely collaborative in the asymmetric workflow.

30Jul/19

Billing For freeswitch and kamailio

Billing

VoIP is the future of telecom and rich to build the VAS and provide the services.  OV500 Solution is designed and developed for VoIP Service provider using Opensource SIP Servers such as Freeswitch and Kamailio. This is solution is fit for Retail, Wholesale and call center minute providers. The solution is capable to handle the call per second control and max call limit.  OV500 is fit for 500 concurrent calls, 100 CPS, 30 ASR, and 2Sec ACD.

In first analyses, if CPS reduced from 100 to 50 and ACD from 2 sec to 90 Sec and ASR from 30 to 60 then the same system may support more than 500 concurrent calls.