Most of the predictive dialer solutions are not designed to process the calls with multiple carrier’s providers using LCR, load balancing, and priority routing. OV500 is a solution to use and process the in-house carrier billing and LCR, load balancing and priority routing. The system is very flexible to implement in your network as SBC and control the incoming and outgoing call processing. This solution is also offering complete SBC with billing and helping in the reconciliation of carrier call charges.
We recommend to use this solution as SBC in the call center network and reconcile your call center call charges with your carrier provider. As per market analyses; 90% call center is having a problem in the call center call charges.
The solution is simple to deploy and use OV500 in front of dialler’s network. This solution is also designed for aggregators.